I was having an issue with lost appointments after hours because I could not find a reliable on-call service. Not to mention, it’s automated and 24/7: they answer the phone, ask the right questions, and dispatch the service call to the right on-call service tech. works really well.

I was getting a ton of calls and could not keep up. After we automated our receptionist, I now have time for more important tasks around the office and can even take a break once in a while. I love it!

We run a larger company with a hungry appetite for consistent sales operations. We heard about this AI stuff and looked into it. There is a lot of hype around this stuff, and I needed someone whom I could trust and who would give me the straight answers. I found Joe to be fully transparent; he even disqualified some of my ideas and told me why. I knew this cost him some money, but he earned my business.

Our business is running on its own, doing very well, but I had no downtime. I was constantly on the phone. Now that we have this automation installed, I have found an extra 20 hours a week to spend with my family, dramatically improving my work-life balance.

I have an issue getting enough help for our business, working in a smaller town. Having had the AI installed for a couple of months now, we are covering all phone calls, and our customers tell us all the time that they appreciate the person on the phone because they are so polite.

I hesitated jumping into this AI craze. We were really concerned about the safety and regulatory environment for our customer data. Given the severe penalties for a breach, we didn’t feel the risk was worth it. Now I have SaaS-level security, and I can relax a little better about things today. Symmetry did a great job and is good to work with. They did exactly what they said they would.